Windows 10 problem.

[gtmspyder]

Since updating to windows 10, I have lost the ability to download pictures straight from my camera onto the computer using the Picasa programme which I find very useful.
Picasa acknowledges that my camera is connected, but says there are no pictures to download. If I remove the memory card from the camera, and put it into the computer port directly, it will then down load the pictures.
Has anyone any idea what's wrong?
Regards,
BrianT.

[Doug Dickson]

Hullo!

I had just the same problem until I clicked bottom left corner, selected 'Control Panel', 'Default Programmes', then from the list of installed programmes selected [in my case] Faststone rather than Picassa, and then 'Set all this programme's defaults'.

Thereafter I could download from the camera as normal, hope this helps,

Doug

[gtmspyder]

Thank you to all who have replied to my problem.
I have not resolved it yet, but that is my fault for not understanding some of your instructions, or not being able to find the appropriate button to press.
Thank you all.
BrianT.

[Hugh Norwood]

If you can live with taking the card out of the camera, I'd go with that; transfer should be faster anyway than over the cable.

It may be a software driver issue, which might take a while to get sorted out.

[David Gee]

Perhaps worth mentioning that Google are no longer supporting Picasa, I.e. there will be no further updates.

[Malcolm]

I have the same problem with downloading my wife's camera but we use Windows XP.
Malcolm

[MickT]

In my family we must have had over a dozen digital cameras over the years and since the first one or two nobody has used the camera software that comes with it at all. You need a card reader if you haven't got one on your computer - they are quite cheap I think.

Just take the card out of the camera, put it in the card reader and it will be recognised as a new external drive. Copy the files into wherever you want them on your computer and bob's your uncle! Don't forget to put the card back in the camera and as a sort of confidence/safety check I always switch the camera on, off and on again to make sure it recognises that the card is back where it usually lives.

Probably over 50000 image files transferred from cameras to PCs over the years in this way without problems to any of the cards (touch wood)

Mick

[Hobby]

they are quite cheap I think.

Poundland do them.

[MickT]

Bugger! I think I paid

[gtmspyder]

AS I started this query, I will just add that I have resolved the difficulties I was experiencing, and I can now down load straight from my camera to the computer.

I don't like having to remove the card to access it's contents, I'm sure lots of people do this on a regular basis, but these kinds of interfaces have a limited fit and remove applications, so if you don't need to do it, then in my opinion, don't.

Thank you to all who have replied.

Kind regards,

BrianT.

[clayliner]

I originally bought a card reader as my old PC didn't have a card slot, and it's always worked fine with both old and new computers. Until, that is, I bought a 16GB card (useful for video, as when I caught the pair of Cl. 50s heading for Swanage last week) - with that in the card reader the PC doesn't even recognise the external drive, let alone the card. So I sit there getting more and more frustrated until I remember that I have to put that card in the slot in the PC...

David.

[MickT]

Never mind David, all part of the steep learning curve!!

Yesterday I found myself in a Poundland in Bournemouth and stocked up on one of the

[Frank]

Thanks for the tip on the film Mick, it is a lot more expesnive elsewhere.   I shall have to go and have a look.

Frank

[Hobby]

I got a proper internal one for the old 3.5" drive that my new computer had with nothing in it! It does work better than the external ones, recognising everything I've put in it so far, though I've only used the SD and USB ports so far!

[clayliner]

Did you happen to check the 'best before' date on that film, Mick? - it might be inedible by now!

While I'm sure there are purists who have never stopped using it (and still swear that it produces superior results), I can't see myself ever going back to film. Digital is just too easy, flexible and cheap. (Did I - an arch Luddite - really just say that? Oh well, maybe there are some 'modern' things which really are an improvement on the old - though I'm hard pushed to think of anything else!)

David.