ONLINE SALES

[The Sales Team]

Just a heads up to say that quite a substantial quantity of new items has recently been uploaded to the shop, including some miscellaneous items at pocket money prices, so it may well be worth a browse over the weekend.

With another week of lockdown and Tier 2 restrictions to follow there may inevitably be some delay in getting your order to you, but be assured they will be dispatched just as soon as we are able.
Thanks again for everyone's patience.

The Sales Team.

[The Sales Team]

Any hopes that the Sales Team might have been released from Tier 2 restrictions yesterday proved over-optimistic we remain scattered and for the foreseeable future unable to meet up as 'usual' - whatever that is.

During the latest restrictions we have tried to maintain a basic service to members with some new stock items appearing on the website from time to time and most orders being dispatched, hopefully without too much delay.

The 'shop' will continue to remain open for members to place orders (apart from 25th/31st December and 1st January) but it will not be possible now to post new orders out until early in the New Year. Please continue to order with confidence and be assured that your order will reach you eventually.

Thanks again for your patience, and we send our warm good wishes for Christmas and the New Year to everyone.

The Sales Team.

[The Sales Team]

Things continue to go from bad to worse and some members of the Sales Team will go from tier 2 to tier 4 overnight tomorrow - quite an achievement! Under these circumstances we have decided to bow to the inevitable and shut up shop for the time being as it is just not possible to process orders and stock under the current constraints.

As you will have seen from the Webmaster's announcement elsewhere on the forum we have therefore decided to suspend online sales until 31st January, though obviously even this is a speculative date. Until then members will not be able to order from the website. Our apologies to everyone and please be assured that normal service will be resumed just as soon as possible. Also that - if you have an order already in the pipeline - your items have been reserved for you and your order is safe and will be dispatched in due course.

Warm greetings to all members for a merry and safe Christmas

The Sales Team
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[Hugh Norwood]

Thanks for the heads-up -stay safe is the important thing!

[The Sales Team]

The bad news first: The 'shop' won't be reopening for the foreseeable future, as members might expect.

A small item of more positive news: With the help of our Webmaster non-members will also now be able to browse the online sales area. This may help some non/prospective members see one of the benefits of Society membership, and possibly attract them to join. However, they won't be able to make purchases until they have actually joined the Society, so Members' Sales will continue to be strictly a members-only benefit.

So - if you know of anyone who still remains unpersuaded of the benefits of joining the Society then this might help you to give their arm one extra twist!

The Sales Team.

[Derek Clark]

Is it not possible for the Society's own kits to be available for online purchase?

[Graeme Dunbar]

Is it not possible for the Society's own kits to be available for online purchase?

They are as far as I can see. There are some tempting models there! However, as announced the store is closed.

[Derek Clark]

I have but isn't it accompanied by a covid closure notice?

[The Sales Team]

Just to let folk know that more items have recently been added to the online shop, including:

- assorted scenic items and structures, some originating on the L&BR but very suitable for use elsewhere

- a wide range of L&B coaches and wagons, and some nice Heljan locos to haul them, too

- a selection of fine Fourdees locos

-  a good assortment of trams - some motorised, some not - for those who are that way inclined.

Have a look at what's in stock, especially in the miscellaneous / scenic / kits sections as well as locos and rolling stock.

The Sales Team.

[Stephen Rainsbury]

Hi there were some DCC decoders on there yesterday, but they disappeared while I was loading my basket  :(

I take it that they were a one off is that correct?

[B.Meldon]

Hi there were some DCC decoders on there yesterday, but they disappeared while I was loading my basket  :(

I take it that they were a one off is that correct?

I think if they have more than one in stock this is listed on the sales pages.

I think items only stay in the basket for 1/2 hour, if you have not purchased them they get re-listed.

[Webmaster]

I think items only stay in the basket for 1/2 hour, if you have not purchased them they get re-listed.

Brian is right. Every time you add an item to the shopping basket the 30 minute countdown timer on the top right of the screen is reset to 30 minutes. If you do not go to checkout and pay by PayPal, Credit Card or by Cheque, within the last 30 minute timeout then your whole basket is reset as being available to other members to buy.

We have had to install this system so as to prevent someone 'ordering' a mass of items and leaving the shop for several hours (days?) and then deciding not to buy them. This would cripple the shop for other members.

[Stephen Rainsbury]

Brian is right. Every time you add an item to the shopping basket the 30 minute countdown timer on the top right of the screen is reset to 30 minutes. If you do not go to checkout and pay by PayPal, Credit Card or by Cheque, within the last 30 minute timeout then your whole basket is reset as being available to other members to buy.

Hi, these disappeared well within the 30 minutes, and the other items were still there, so I suppose that somebody else must have ordered them at the same time. Not to worry, I am sure there will be more.

[Stephen Rainsbury]

I have just placed an order and now realize that I forgot to add the very thing I went there to buy, is there anyway I can add to an order or will I need to pay a second lot of postage please?

[The Sales Team]

Have you tried sending an email to Sales & Recycling? It's the easiest and most direct way to communicate!

The Sales Team.