Yesterday morning I placed a order for a Bachmann 'Linda' with Derails models of Coleford, Glos.
I am very please to say that they fitted a next18 decoder and the model was delivered by Royal Mail in this morning's delivery.
What a difference to the 'service' i experienced with a nameless north of england model shop that took nearly three months to 'hardwire' a chip into a Kato 'Prince' and thought tha UB postcode (delivery address) is in Buckinghamshire!
(I think to be fair, there's a difference between plugging in a chip and re-wiring a chassis.... although 3 months is a tad long perhaps)