I've heard Branchlines mentioned a lot, but their website Branchlines.com is dead, the blog hasn't been updated since it was overtaken by new owners, but they are still being linked as UK suppliers by SEM (Steam Era Models from Australia). But on the SEM website Andy Mullins is being listed as the owner, so also there the website or that part hasn't been updated for 5 years.
Can anyone tell me what's going on and if they are still active. I would say that if a company is not active on the Internet today, you won't get much business. I tend to look for other solutions when a company doesn't reply to thei email (obvious but valuable tip for anyone owning a business here!).
I think they tend to do exhibitions, I'm sure I've seen them recently at such gatherings... Not everyone relies or can be bothered with the 'net, though they do have an email address, have you tried that?
I recently sent a query to their email and got a helpful and rapid reply, although I have not bought anything from them yet. They will send catalogues as pdfs if you say what you are interested in.
Try contacting them via:
Sales@branchlines.com
Frank
I will try that. Good to hear they are still around.
Quote from: Frank on June 02, 2013, 08:14
I recently sent a query to their email and got a helpful and rapid reply, although I have not bought anything from them yet. They will send catalogues as pdfs if you say what you are interested in.
Try contacting them via:
Sales@branchlines.com
Frank
If the domain name branchlines.com is dead then the email address sales@branchlines.com may also be dead. The domain name is still registered to Andrew Mullins, P.O. Box 31, Exeter, Devon, EX4 6NY. The domain name registry also has an email address and phone/fax numbers for Andrew but I won't post them here to be harvested by spam merchants.
I have recently used Branchlines via email and telephone and bought after helpful service and advice.I know no website means dead to many these days but Branchlines is alive and I hope well
Their little known 4 coupled 009 outside frame chassis called "hawk" is hopefully going to solve a problem for me. They do a motor/gearbox kit also very useful for 009
Peter Smith
The Hawk chassis is a bit "chunky" for 009 but ideal for O9, in my eyes.
I put a Branchlines Hawk chassis under a Lanley 'Lyn' for a friend a couple of years ago and it looked good and worked well. Much better than the recommended Farish chassis.
And yes, Branchlines are still alive!
Rod
Thanks, all. I've just send them a mail. Curious that they own the email address, but not the website.
Contact went really well with Brian. Good customer experience. :-*